US Account Information
Once your global account is activated, you will receive:
Account Number: Your unique account number for receiving dollars
Routing Number: US bank routing information
Account Name: Your verified name
Bank Details: Full information for the receiving bank
Euro Account Information
For European payments, you will receive:
IBAN: International Bank Account Number
BIC/SWIFT: Bank Identification Code
Account Name: Your verified name
Bank Details: Information for the receiving European bank
Share Payment Details
For Clients/Employers:
Provide them with:
Your Account Number (USD) or IBAN (EUR)
Routing Code/BIC
Your Full Name (as registered)
Bank Name and Address (provided on your account)
For Platforms:
Most platforms, such as PayPal, Upwork, etc., will require:
Bank account number
Routing/SWIFT code
Account holder name
Bank country (US for USD, various for EUR)
Supported Payment Methods
1- Wire Transfers
International Wire Transfers
Domestic US Wire Transfers (for USD accounts)
SEPA Transfers (for EUR accounts)
Same-day processing in most cases
2- ACH Transfers
US ACH Transfers
Lower fees than wire transfers
Processing time 1-3 business days
Ideal for recurring payments
3- Platform Payments
Direct integration with:
PayPal (Business and Personal)
Upwork (Freelance Payments)
Freelancer (Project Payments)
Mostaql (Arabic Freelance Platform)
Stripe (Business Payments)
And 100+ Platforms Other
Payment Processing Times
Instant Recognition
Payments appear in your account immediately upon receipt
Real-time balance updates
Instant notifications
Fund Availability
Withdrawal in USD to Card-e Wallet: Instant
Virtual Card Top-up: Instant
Withdrawal in EGP to a bank account or e-wallet: Within two business days
Receiving Fees
Simple Fee Structure
5% Fee on all received payments
Fees are automatically deducted
No additional processing fees
Same rate for all currencies and amounts
Fee Examples
Received Amount | Charged Fees | Available Amount |
500$ | 25$ | 475$ |
1,000€ | 50€ | 950€ |
2,500$ | 125$ | 2,375$ |
Setting Up Platform Integrations
PayPal Setup
Go to PayPal Settings → Money → Banks & Cards
Click "Link a Bank Account"
Enter your USD card account details
Verify small deposits (1-2 business days)
Start receiving payments
Upwork Setup
Go to Settings → Get Paid
Add a Bank Account
Enter your USD account information
Select it as your preferred payment method
Receive weekly/biweekly payments
Freelancer Setup
Go to Account Settings → Payment Details
Add a Bank Account
Enter your account details
Verify the account (if necessary)
Withdraw your earnings anytime
Multi-Currency Account Management
USD Account Best for:
US Clients
PayPal Transfers
Upwork Payments
Amazon Partner Earnings
US Freelance Platforms
Account In Euros. Best for:
European customers
European companies
SEPA transfers
European partnership programs
Freelancing in Europe
Payment and Statement Tracking
Instant Tracking
View all incoming payments instantly
Detailed transaction history
Source identification
Fee breakdown
Monthly Statements
Account transaction history
Suitable for tax filing
Business accounting
Income documentation
Export Options
CSV upload
PDF statements
Ready-to-integrate formats
Custom date ranges
Payment Troubleshooting
Payment Delay
Possible Causes:
Bank processing delay
Incorrect account details
International banking delay
Platform processing time
Resolution:
Wait 2-3 business days
Check the account details provided
Contact the sender to verify the information sent
Contact support if the delay exceeds 3 days
Payment Rejection
Causes Common:
Mismatched account details
Sender's bank restrictions
Compliance requirements
Insufficient funds from the sender
Solution:
Verify all account details are correct
Ask the sender to try again with the correct information
Ensure the sender's bank allows international transfers
Contact support for assistance
Missing Payment
Steps to Action:
Check the transaction history in your account
Verify the exact details shared with the sender
Contact the sender to confirm the transfer
Allow 2-3 business days for processing
Contact support with the sender's transfer reference
Best Practices
For Consistent Payments:
Always provide the same account details
Keep account information secure
Update customers when details change
Monitor payments regularly
For Business Use:
Use professional invoice templates
Include clear payment instructions
Set up automatic payment reminders
Keep detailed payment records
For Tax Purposes:
Download monthly statements
Keep With payment source records
Track business vs. personal payments
Consult a tax professional for guidance
Need help receiving your first payment? Our support team can help you set up any payment platform or method.