Prerequisites
Before applying for a Global Account, ensure you have
1- Card-Y Account
- An active Card-Y account with a verified email address
- If you don't have one, register first at app.card-y.com
2- Valid Identity Document
- A government-issued photo ID (passport, national ID card, or driver's license)
- The document must be clear, legible, and not expired
- Required for identity verification (KYC)
3- Personal Information
- Monthly Income Details
- Sources of Income Information
- Details of Intended Account Use
Step-by-Step Application Process
Step 1 : Access Global Accounts
1. Log in to your Card-Y Account
2. Go to Global Accounts from the menu
3. Click Apply Now to begin your application
Step 2 : Complete Application Form
Fill out the required information:
Personal Details
- Full Name (as it appears on your ID)
- Contact Information
- Residential Address
Financial Information
- Monthly Income in US Dollars
- Primary Sources of Income (self-employment, business, employment, etc.)
- Intended Use of the Account
Account Preferences
- Preferred Account Types (USD, EUR, or both)
- Expected Transaction Volume
- Payment Receipt Methods
Step 3 : Submit Application
- Review all information carefully
- Agree to the Terms and Conditions
- Submit your application for review
What happens after submission?
⏳ Review Process
- Our team reviews your application within 1-3 business days
- We evaluate based on our acceptance criteria
- You will receive email updates on the status of your application
✅ If Approved
You will receive an approval email containing:
- A welcome message and next steps
- A link to complete account setup
- Identity verification instructions
❌ If Rejected
You will receive an email explaining:
- The reason for the rejection
- Any refunds (if applicable)
- Information about future reapplications
Account Setup Process (After Approval)
Step 1 : Identity Verification (KYC)
- Upload your government-issued ID
- Complete the identity verification process
- This typically takes a few minutes
Step 2 : Agree to the Terms of Service
- Review the bank's terms and conditions
- Accept the terms of the Bridge banking partner
- Confirm the account opening agreement
Step 3 : Account Activation
- Your USD/EUR accounts are created instantly
- You can begin Receive Payments Instantly
- You can issue a virtual card immediately after paying the fee or for free after receiving the first $1,000 in your Card-Y account.
Tips for a Successful Application
📝 Be Accurate
- Provide correct and complete information.
- Review all details before submitting.
- Discrepancies may delay approval.
📄 Prepare Documents
- Have your ID ready for upload.
- Ensure documents are clear and legible.
- Use original documents, not photocopies.
💼 Demonstrate Legitimate Use
- Clearly explain your sources of income.
- Describe how you will use the account.
- Demonstrate a real business need.
📧 Monitor Your Email
- Check email regularly for updates.
- Respond promptly to any requests.
- Don't let verification links expire.
Common Application Problems
🚫 Application Rejection
Possible Reasons :
- Incomplete Information
- Insufficient Income Verification
- Indicators High-risk activity
- Geographic restrictions
What to do :
- Carefully review the rejection email
- Address the specific concerns mentioned
- Wait the specified period before reapplying
⏰ Verification delay
Possible causes :
- Poor quality ID documents
- Mismatched information
- Technical issues
How to resolve :
- Resubmit clear images of your documents
- Ensure all information matches accurately
- Contact support if problems persist
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Need help with your application?
Contact our support team through the app or visit our Help Center for assistance.